MANILA, Philippines, July 04, 2025 – Betterteem AI®, a Philippine-based business intelligence platform that uses AI to improve employee experience, manage labor costs, and boost productivity, and IT & Business Process Association of the Philippines (IBPAP), the primary industry association and advocacy group of the Philippines’ agile, dynamic, and resilient IT and Business Process Management (IT-BPM) sector, are excited to announce their partnership in building Better IT-BPM Teams by utilizing AI.
The partnership underscores the shared dedication to innovation and growth of Betterteem and IBPAP. As Bo Discarga, Founder and CEO of Betterteem, said, “Our partnership with IBPAP is more than a strategic step — it’s a bold move toward harnessing AI to better understand and serve the Philippine IT-BPM workforce. With a projected workforce of 1.9 million Filipinos by 2025, our joint goal is to foster a resilient, skilled, and motivated talent pool that can fuel sustainable economic progress for the industry and our nation.”
Betterteem’s partnership with IBPAP will provide all its members with access to the Betterteem AI® intelligence platform. This collaboration will provide real-time insights into employee sentiments, help identify emerging trends, and support data-driven decisions to improve talent retention, address skills gaps, and ultimately strengthen the industry’s global competitiveness.
“Today is more than a (partnership). It's really a shared commitment to using data and using AI to elevate the employee experience across the IT-BPM industry,” said Jack Madrid, President and CEO of IBPAP. “We believe that Betterteem’s platform will allow us to spot trends, detect issues earlier than we normally do, and drive smarter data-driven decisions, which is very important for us because it will strengthen our collective talent strategy; talent is the most important thing in our industry. We eagerly await better industry-level insights, real-time dashboards, and shared reports that will allow us to get a clearer picture of what's really going on (in our industry), where we are as an industry, and where we need to go to attract and retain talent.”
Currently operational in five APAC markets, Betterteem AI® has proven its value in monitoring employee sentiment, controlling labor costs, and enhancing organizational financial performance with its predictive and prescriptive capabilities, achieving 88% prediction accuracy and 74% precision.
“We digest a massive amount of employee data that we collect from various disparate sources within our clients’ operational systems, and let our AI algorithms identify the trends and commonalities in that data, which then enable us to provide predictions of future operational events that may impact the service delivery of our clients, as well as recommendations on how to better prepare for those events. Our shared vision is to build an industry that not only grows economically but also uplifts its people and supports the broader goals of nation-building,” Bo Discarga added.
Activate IBPAP x Betterteem Service
IBPAP members are now invited to explore the Betterteem AI platform to gain a comprehensive understanding of employees’ needs. With exclusive IBPAP account credits, members can start gaining data-driven insights into the changing sentiments of IT-BPM employees, explore ways to boost workplace satisfaction using industry benchmarks, and ultimately improve productivity.
Request your account activation here: https://www.betterteem.com/partner/ibpap or contact the IBPAP Membership team for further details.
About Betterteem
Betterteem is an AI-driven business intelligence platform that monitors employee experience, performance trends, and predicts resignation intentions — enabling organizations to proactively address issues and ultimately helping them avoid disruptions in their business operations.
www.betterteem.com
About IBPAP
The IT and Business Process Association of the Philippines is the primary industry association and advocacy group of the country’s agile, dynamic, and resilient IT and Business Process Management (IT-BPM) sector. With over 400 member companies and six partner associations—the Animation Council of the Philippines, Inc. (ACPI), Global In-House Center Council (GICC) Philippines, Contact Center Association of the Philippines (CCAP), Game Developers Association of the Philippines (GDAP), Healthcare Information Management Association of the Philippines (HIMAP), and the Philippine Software Industry Association (PSIA)—IBPAP represents the collective interests of the IT-BPM sector.
www.ibpap.org
Media Contact
Andrei Lawrence Fiore
Betterteem
media@betterteem.com
